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Clarendale Group Booking Concierge: Your Incentive Event Checklist for Success!

  • Writer: Clare Thompson
    Clare Thompson
  • Mar 20
  • 3 min read

Welcome to the Clarendale blog, where we're passionate about creating unforgettable experiences. If you're planning an incentive event, you know the pressure is on. You want to reward your team with a seamless, memorable, and motivating experience. That's where our Clarendale Group Booking Concierge comes in! We're here to help you navigate the complexities of group travel and event planning, ensuring your incentive trip is a resounding success.



To get you started, we've compiled a comprehensive checklist to guide you through the process, from initial planning to post-event follow-up.

Phase 1: Planning & Pre-Event

* Define Your Goals:

* What are the specific objectives of this incentive event? (e.g., increased sales, team building, recognition)

* What measurable outcomes do you want to achieve?

* Establish Your Budget:

* Determine the overall budget for the event.

* Allocate funds for transportation, accommodation, activities, meals, and miscellaneous expenses.

* Identify Your Target Audience:

* Who are the recipients of this incentive?

* What are their interests and preferences?

* Consider any accessibility needs.

* Select Your Destination & Dates:

* Choose a destination that aligns with your goals and audience.

* Select dates that work for the majority of attendees and consider seasonal factors.

* Clarendale can provide information on locations that would be suitable for your group.

* Develop a Detailed Itinerary:

* Plan a balanced mix of activities, relaxation, and free time.

* Include memorable experiences that will leave a lasting impression.

* Consider any special dietary requirements when planning meals.

* Book Accommodations & Transportation:

* Secure group accommodations that meet your needs and budget.

* Arrange transportation to and from the destination, as well as local transportation.

* Clarendale’s Group Booking Concierge can handle all of these bookings.

* Plan Activities & Entertainment:

* Organize engaging activities and entertainment that align with your goals and audience.

* Consider team-building exercises, cultural experiences, and recreational activities.

* Communicate with Attendees:

* Send out invitations and provide detailed information about the event.

* Create a dedicated website or app for event updates and communication.

* Gather any needed information from attendees, such as flight information or dietary needs.

* Prepare Event Materials:

* Create welcome packets, itineraries, and other necessary materials.

* Consider personalized gifts or souvenirs for attendees.

* Finalize Logistics:

* Confirm all bookings and arrangements.

* Conduct a site visit if possible.

* Create an emergency contact list.

Phase 2: On-Site Execution

* Welcome Attendees:

* Provide a warm and welcoming arrival experience.

* Distribute welcome packets and provide orientation.

* Manage Activities & Events:

* Ensure all activities and events run smoothly and according to schedule.

* Provide on-site support and assistance.

* Address Any Issues:

* Be prepared to handle any unexpected issues or emergencies.

* Maintain open communication with attendees.

* Capture Memories:

* Take photos and videos to document the event.

* Encourage attendees to share their experiences on social media.

* Provide Exceptional Service:

* Clarendale’s Group Booking Concierge will provide on-site support, and ensure a smooth experience.

Phase 3: Post-Event Follow-Up

* Gather Feedback:

* Send out surveys to gather feedback from attendees.

* Use feedback to improve future events.

* Share Event Highlights:

* Share photos and videos from the event with attendees.

* Create a highlight reel or slideshow.

* Measure Results:

* Evaluate the success of the event based on your initial goals.

* Analyze the impact of the event on team morale and performance.

* Thank Attendees:

* Send thank-you notes to attendees for their participation.

* Express appreciation for their hard work.

* Plan for Next Year:

* Start the planning process early for the next incentive trip.

* Incorporate the feedback from the previous event to make the next one even better.

Why Choose Clarendale Group Booking Concierge?

At Clarendale, we understand the importance of creating exceptional incentive events. Our Group Booking Concierge service provides personalized support and expertise to ensure your event is a resounding success. We handle all the details, from booking accommodations and transportation to planning activities and entertainment, so you can focus on rewarding your team.

Let us help you create an unforgettable incentive experience that will motivate and inspire your team. Contact us today to learn more about our Group Booking Concierge service!


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